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In ArcMap, after adding a legend to a map template from Portal for ArcGIS, the legend in the printed output may goes beyond the designated frame, if the legend properties is not configured correctly for custom print templates.
The following instructions describe how to configure the legend of a print template used by a printing service in Portal for ArcGIS.
Note: Setting the measurements for description and label width restricts the width so that it remains constant even if the legend frame is resized. For fonts which are still large for the template, set the fonts manually in the Legend Properties from ArcMap. Create a dummy layer in the map template to activate the font parameter for legend items in the Legend Properties window > Items.