Is This Content Helpful?
We're glad to know this article was helpful.
In some instances, services cannot be deleted, started, or stopped, and a "Stopping..." (or "Starting...") message is displayed in ArcGIS Server Manager. When an attempt is made to delete, start, or stop the service, the following message displays:
Error: Service is currently being configured by another administrative operation.
The error occurs due to the following reasons:
To resolve the error, run the Configure ArcGIS Server Account utility (for Windows), and restart the ArcGIS Server Windows service. If the site has multiple ArcGIS Server machines, ensure that the process is done on all machines. This verifies the required permissions are set and clears out any corrupt lock files. Follow the steps below to run the Configure ArcGIS Server Account utility.
Note: Running the Configure ArcGIS Server Account utility requires the user name and password of the account that is used to run ArcGIS Server. The account can be either a domain account or a local account. If the account is not known, find the account by looking in the Windows Services console. For more information, refer to ArcGIS Enterprise: Installation Guides - The ArcGIS Server account
Note: Note down the locations if necessary as the locations are required in a later step.
Note: For Linux users, set file permissions manually for the config-store and directories because the Configure ArcGIS Server Account utility is not supported in Linux, and then, restart the ArcGIS Server Linux service.