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After a period of time working in ArcMap, the mouse cursor becomes stuck as the Pan tool as the default cursor mode, and cannot be changed to a different cursor mode.
There are several possible causes for this issue. Some examples are:
This defect has been logged with Esri as BUG-000086476. There are no specific solutions for each possible cause of the issue. Therefore, to resolve this problem, use one of the following possible workarounds.
Warning: Please be aware that renaming the ESRI folders is a factory reset of ArcGIS, and therefore all third party tools, custom scripts, and/or custom toolbars currently installed must be reinstalled as a result. Additionally, all existing folder connections must be reconnected. Esri cannot guarantee results from incorrect modifications while following these instructions. Use caution and proceed at your own risk.
Note: The AppData folder is a hidden folder. The following Microsoft Support document describes how to show hidden files: Show hidden files.
Note: Contact an IT administrator if necessary.