Is This Content Helpful?
We're glad to know this article was helpful.
After changing the security policy of an ArcGIS Online organization to allow access to the organization's content through HTTPS only, users are unable to sync edits from Collector for ArcGIS through the web map, and are prompted to enter their credentials when accessing a web map in Collector for ArcGIS, as shown below:
When web maps are downloaded by Collector for ArcGIS with HTTPS access disabled, the web maps are downloaded with all services through HTTP. When HTTPS access is enabled, users are not able to access services that were previously accessed through HTTP.
Temporarily disable the HTTPS to sync back the data.
Warning: Disabling the HTTPS setting could lead to a compromised experience for the ArcGIS Online organization. Consult with a qualified computer systems professional, if necessary.