Problem: Prompt to copy and paste code into an application when logging into ArcGIS Online using enterprise logins in PowerPoint


For organizations using enterprise logins in ArcGIS Online, a problem may be encountered when logging in from Microsoft PowerPoint via Esri Maps for Office.
The following message is returned:

"Please copy this code, switch to your application and paste it there:"


This issue arises when the ArcGIS Connection URL is incorrect.

You can find what your ArcGIS Connection URL is by navigating in PowerPoint to: File > Esri Maps > ArcGIS Connection.

By default, the ArcGIS Connection URL is:


Solution or Workaround

1. Modify the ArcGIS Connection URL to your ArcGIS Online Organization URL, for example:


Do not include '/home' at the end of the URL.

2. Restart PowerPoint for the change to take effect.

For further information, see Configure Esri Maps for Office.