Problem: A prompt to sign in using an IWA Portal occurs in the Operations Dashboard


Sometimes when using Integrated Windows Authentication (IWA) on a Portal for ArcGIS deployment, and attempting to sign in to Operations Dashboard, a prompt my appear requesting log-in credentials.


In order to use SSO (single sign-on) with Operations Dashboard, the portal must be listed in the Local Intranet safe sites list.

Solution or Workaround

  1. Open Internet Explorer. Click the Settings icon > Internet Options.
  2. On the Security tab, select the Local intranet zone, and click the Sites button.
  3. On the Local intranet dialog box, click Advanced.
  4. Add the portal site to the list of websites in this zone.
  5. Click Apply and OK to register the changes and close the dialogs.

    Re-launch Operations Dashboard to use SSO to sign in automatically.