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When attempting to publish a scene service from ArcGIS Pro, publishing may succeed while the scene cache status reports 'Failed' or 'Unknown'. In this case, check the ArcGIS server logs for the following message.
"ERROR 001785: Unable to connect to the database used for scene caches (Unidentified Error)."
If this error message is in the ArcGIS server logs, the problem is related to the acceptance of the secure sockets layer (SSL) certificate used by the ArcGIS Data Store scene cache database.
The ArcGIS server administrator can correct the issue by the following steps: