Unable to access hyperlinks in ArcGIS Viewer for Silverlight application pop-up

Description

Unable to access Universal Naming Convention (UNC) path hyperlinks in pop-ups in the ArcGIS Viewer for Silverlight.

Cause

Pop-ups in a Silverlight application display a feature’s attributes and they can be configured to display when users hover over a feature (on-hover mode) or when the feature on the map is clicked (on-click mode).

Hyperlinks only work in ArcGIS Viewer for Silverlight if they are presented as URLs. A UNC path does not work as a hyperlink in a Silverlight application pop-up.

Note:
Hyperlinks are available in pop-ups if the URL exists as a field value in a feature layer. 

Solution or Workaround

1. In IIS, open the LocalDrive:\inetpub\wwwroot folder.
2. Copy and paste the data (for example, images) from the shared folder into the inetpub\wwwroot folder.
3. Access the images from a web browser.
4. Copy and paste the URL into the feature class attribute table and republish the service.