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Problem: Unable to access hyperlinks in ArcGIS Viewer for Silverlight application pop-up


Unable to access Universal Naming Convention (UNC) path hyperlinks in pop-ups in the ArcGIS Viewer for Silverlight.


Pop-ups in a Silverlight application display a feature’s attributes and they can be configured to display when users hover over a feature (on-hover mode) or when the feature on the map is clicked (on-click mode).

Hyperlinks only work in ArcGIS Viewer for Silverlight if they are presented as URLs. A UNC path does not work as a hyperlink in a Silverlight application pop-up.

Hyperlinks are available in pop-ups if the URL exists as a field value in a feature layer.

Solution or Workaround

Create a URL by adding data to the LocalDrive:\inetpub\wwwroot folder in Internet Information Services (IIS). This is so users can use their server as a hosting machine for the data. Alternatively, the user can store images on an image hosting web site.

  1. In IIS, open the LocalDrive:\inetpub\wwwroot folder.
  2. Copy and paste the data (for example, images) from the shared folder into the inetpub\wwwroot folder.
  3. Access the images from a web browser.
  4. Copy and paste the URL into the feature class attribute table and republish the service.

Related Information

Last Published: 5/5/2016

Article ID: 000012147

Software: ArcGIS GeoEvent Server 10.2.2, 10.2.1, 10.2 ArcGIS Server 10.2.2, 10.2.1, 10.2 ArcGIS Image Server 10.2.2, 10.2.1, 10.2