Error: 7343: Entitlement line item has expired

Error Message

Authorizing ArcGIS software returns the following error:

"7343: Entitlement line item has expired on <date>. [Incident #]"


This error occurs when the ArcGIS software is authorized with an expired license key. This is usually experienced with evaluation licenses.

Solution or Workaround

Authorize the ArcGIS software with a new license key that can be obtained from My Esri.

For more information, log in to My Esri and review the Authorizations and Provisioning sections of the
Common Questions page.