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How To: Change the email address of an ArcGIS Online organizational account

Summary

It is possible to change the existing email address associated with an ArcGIS Online organizational account when the need arises. This article provides the steps required to do so.

Procedure

Note:
Administrator privileges are required to change the email address of an ArcGIS Online organizational account. Refer to ArcGIS Online: Manage profile and settings for more information.
  1. Log in to ArcGIS Online with the username and password for the organizational account.
The login page to ArcGIS Online.
  1. On the top-right corner of the web page, click the user profile, and click My profile.
My Profile after clicking on the user profile.
  1. Click View my settings on the profile page.
View my settings on the profile page.
  1. On the General tab of My settings, click the edit icon The edit icon. in the Email section.
  2. Enter the new email address in the New Email text box. Enter the same email address in the Confirm Email text box. Click Save.
The New Email and Confirm Email text boxes.
  1. On the General page, in the Email address section, click Verify. The Email verification window pops up.
  2. In the Email verification window, click Send verification email.
The Email verification window pops up.
  1. In the Email verification window, in the Verification code section, copy and paste the verification code sent to the email and click Verify.
The Email verification window displaying the Verification code. Click Verify.
  1. In the Email verification window, click Continue.
In the Email verification window, click Continue.

The email address is verified in the ArcGIS Online organization General page.

The email address is verified in the Email address section.

Related Information

Last Published: 8/10/2022

Article ID: 000011992

Software: ArcGIS Online Current