Error: Incorrect product version number in the authorization file. Please use an authorization file with the correct version number for this product
This error can occur when attempting to authorize or upgrade single-use or concurrent-use licenses for ArcGIS for Desktop.
This error is typically due to a corruption within the Trusted Storage.
Follow the procedures below:
- Follow the instructions in the article: HowTo: Clear or delete Trusted Storage for concurrent-use and single-use licenses.
- Once this process is complete, re-attempt the software authorization. (See Related Links below)
- If any issues are experienced with the authorization process, please contact Esri Support.
Last Published: 5/5/2016
Article ID: 000011783
Software: ArcGIS for Desktop Advanced 10.1 ArcGIS for Desktop Basic 10.1 ArcGIS for Desktop Standard 10.1 ArcGIS-ArcEditor 10 ArcGIS-ArcInfo 10 ArcGIS-ArcView 10