Problem: An error has occurred message is received when creating a custom location type
Attempting to create a custom location type using Esri Maps for Office fails with the message:
"An error has occurred."
This happens in the Add Location Type wizard upon naming a location and clicking the Add button.
Add Location Type wizard
The cause of this error is insufficient read / write permissions for the EsriMaps folder where the new location type is written.
Solution or Workaround
Read / write access must be granted by an administrator to the appropriate directory:
The following are the default installation locations of the EsriMaps folder. If another location was chosen during installation, change access permissions there.
• For Windows XP:
• For Windows 7 (32-bit):
• For Windows 7 (64-bit):
Last Published: 5/5/2016
Article ID: 000011712