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Instructions provided in this article show how to download metadata XML from an image service published to ArcGIS 10.1 for Server SP1.
Metadata XML may contain sensitive information such as machine names or paths and are excluded from a download list. At version 10.1 SP1, it remains excluded by default, but users can enable it by specifying the following in the service configuration. JSON: "allowMetadataFileDownload": "true".
The following additional steps are needed:
1. Log in to http://server:port/arcigs/admin
2. Click Services and navigate to the service, for example: