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FAQ: Where are the ArcGIS crash dump files saved when an error report is generated?

Question

Where are the ArcGIS crash dump files saved when an error report is generated?

Answer

ArcMap 10.1 - 10.8.x, ArcGIS Pro 1.x, 2.x:
Error report files have the extension .dmp and are saved to the application data location on your computer, typically

C:\Users\<username>\AppData\Local\ESRI\ErrorReports
Note:
The ErrorReports folder is created automatically upon application crash, it may not be present after installation of a new version of ArcGIS.
Note:
All Error Reports are treated as confidential to ESRI, and their usage is covered by ESRI Privacy Policy.

Related Information

Last Published: 11/17/2021

Article ID: 000011589

Software: ArcGIS for Desktop Advanced 10.3, 10.2.2, 10.2.1, 10.2, 10.1 ArcGIS for Desktop Basic 10.3, 10.2.2, 10.2.1, 10.2, 10.1 ArcGIS for Desktop Standard 10.3, 10.2.2, 10.2.1, 10.2, 10.1 ArcGIS-ArcEditor 9.3.1, 9.3, 10 ArcGIS-ArcInfo 9.3.1, 9.3, 10 ArcGIS-ArcView 9.3.1, 9.3, 10 ArcGIS Pro 2.9, 2.8.3, 2.8.2, 2.8.1, 2.8, 2.7.4, 2.7.3, 2.7.2, 2.7.1, 2.7, 2.6.8, 2.6.7, 2.6.6, 2.6.5, 2.6.4, 2.6.3, 2.6.2, 2.6.1, 2.6, 2.5.2, 2.5.1, 2.5, 2.4.3, 2.4.2, 2.4.1, 2.4, 2.3.3, 2.3.2, 2.3.1, 2.3, 2.2.4, 2.2.3, 2.2.2, 2.2.1, 2.2, 2.1.3, 2.1.2, 2.1.1, 2.1, 2.0.1, 2.0, 1.4.1, 1.4, 1.3.1, 1.3, 1.2, 1.0