Problem: Dataframe background color set in a published service is not reflected in ArcMap.


When adding a service to ArcMap that originally had a background color set for the dataframe, the background color does not display.


By default, services have a transparent background when added to ArcMap.

Solution or Workaround

Adjust the service's layer properties to show the background color.

  1. Right-click the map service layer in ArcMap and click Properties.
  2. Click the Advanced tab.
  3. Check 'None' under Transparent Color.

    In version 9.3.1, check 'Make this color in the layer transparent'.

  4. Select a new background color.
  5. Click Apply and OK.