HOW TO

Deauthorize ArcGIS Desktop and Engine Single Use licenses after uninstalling the software

Last Published: July 21, 2023

Summary

Instructions provided describe how to deauthorize ArcGIS Desktop and Engine after uninstalling the software.

When moving ArcGIS Desktop or Engine Single Use software to a new machine, the software must first be deauthorized and uninstalled from the existing machine and then installed and authorized on the new machine. If the software was uninstalled without deauthorizing it, use the ArcGIS Deauthorization Tool and follow these instructions to deauthorize the software.

Procedure

The ArcGIS Deauthorization Tool allows users to deauthorize licenses without having to re-install the ArcGIS Desktop or ArcGIS Engine software to complete the deauthorization.

  1. Download the ArcGIS Deauthorization Tool (4.23 MB .zip file).
  2. Extract the tool from the .zip file to a temporary location on the local machine.
  3. Open the unzipped folder and run Deauthorize.bat to deauthorize licenses.
Note:
If the deauthorization process fails, refer to How To: Recover lost licenses from My Esri to recover the licenses.

Article ID: 000011179

Software:
  • ArcMap
  • ArcGIS Engine

Receive notifications and find solutions for new or common issues

Get summarized answers and video solutions from our new AI chatbot.

Download the Esri Support App

Related Information

Discover more on this topic

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options