Is This Content Helpful?
We're glad to know this article was helpful.
When the 'Details' or 'Metadata' link of a search result record in GPT 9.3 is clicked, the following error message displays:
"Could not get metadata record object".
This is usually caused by a problem with the MetadataServer, the database connection, or the SDE service. The GIS Portal is not able to retrieve details or metadata for the record because it cannot access them.
There are a number of things to check when this error occurs. Each of the following requires access to the environment on which the GIS Portal is installed and should be investigated one at a time to troubleshoot.
The SDEWORKSPACE tag appears twice in this file. Check both instances.