PROBLEM
After installing ArcGIS Desktop, ArcGlobe sometimes stops responding at the "Generating ArcID Module" message. The Task Manager reveals that ArcGlobe.exe is running and is consuming processor time, but the application does not open.
Note: This article pertains to ArcGIS Server versions 10.0 and prior only. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.
On machines with multiple processor cores, one or more of the cores may be operating at maximum capacity, while the other is not. In these cases, if the processor workload is unable to be redistributed, ArcGlobe will not open completely. Ending the ArcGlobe.exe process does not cause the processor workload to automatically redistribute properly.
Warning: The following instructions involve modifying critical components of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary. ESRI cannot guarantee results from incorrect modifications while following these instructions; therefore, use caution and proceed at your own risk.
To workaround this issue, follow the steps below to disable and then re-enable multi-processor support.
For Windows 2000, Windows XP, and Windows 2003:
In Windows Vista and Windows Server 2008, there is not a boot.ini file. Instead, the number of processors available at system startup may be defined in the Advanced Boot Options in the Windows System Configuration tool.
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