Problem: ArcPad opens with empty ArcPad window with cancel error window


On some occasions, ArcPad opens with an empty ArcPad error window containing a Cancel symbol.


This is caused by multiple instances of the ArcPadPrefs.apx file saved to the mobile device.

Solution or Workaround

Delete all instances of ArcPadPrefs.apx file found on mobile unit; restart ArcPad application.