Problem: ArcPad times out after 20 minutes
After 20 minutes, ArcPad times out and returns one of the following error messages:
There are two possibilities:
1. The software is an evaluation license. This license only allows ArcPad to run in 20 minute intervals.
2. ArcPad was not registered by a computer administrator.
Solution or Workaround
Disabling the time-out for ArcPad depends on which version of the software is running.
- If ArcPad was registered using an evaluation license number, it needs to be upgraded to a full use licence. For details, contact an ESRI sales representative.
- ArcPad needs to registered by a user with administrative rights. If the user does not have administrative rights and tries to register ArcPad, the software reverts back to the evaluation license.