Bug: Help system PDFs fail to open if Adobe Acrobat Pro 8 is installed
PDFs in Adobe Acrobat Pro 8 may fail to open from the ArcGIS 9.2 install Desktop Help system.
There are two possible workarounds for this issue:
- Remove Adobe Acrobat Pro 8 from the computer and use Adobe Reader only.
- Instead of opening the PDF from the Desktop Help system, navigate to the ArcGIS Documentation folder of the install: Right-click on the PDF and choose Open with > Adobe Reader.