How To: Extend the timeout period for ArcGIS Server Manager .NET and ArcIMS Web Manager .NET


ArcGIS Server Manager .NET and ArcIMS Web Manager .NET, referred to as Manager throughout the remainder of this article, timeouts after about twenty minutes if left unattended. Instructions provided describe how to extend the timeout period of Manager to avoid having to sign in again.


Complete steps 1 through 4 below to extend Manager's timeout period. Additionally, complete steps 5 through 13 if running Internet Information Services (IIS) 6.0 on Windows 2003.

  1. Depending on what software is installed, navigate to the location shown below; the pathnames reflect the default location of the Inetpub directory:

    ArcGIS Server: C:\Inetpub\wwwroot\ArcGIS\Manager
    ArcIMS: C:\Inetpub\wwwroot\ArcIMS\Manager
  2. In a text editor, edit the Web.Config file.
  3. Locate the following line of text:

    <authentication mode="Forms"/>

    and replace it with the following text, entering the timeout period desired, shown as 60 minutes below:

    <authentication mode="Forms">
    <forms name="MANAGER.ASPXAUTH" timeout="60" />

  4. Locate the following line of text:

    <sessionState timeout="30"/>

    Set the timeout value to the same value set in step 3.

    Complete the following steps only if running IIS 6.0 on Windows 2003.
  5. Navigate to Start > Settings > Control Panel > Administrative Tools, and click Internet Information Services (IIS) Manager.
  6. On the left side of IIS Manager, expand the local computer and expand Application Pools.
  7. Right-click Application Pools, point to New and click Application Pool. Name the pool ManagerAppPool. Use the default settings for the new application pool and click OK.
  8. Right-click ManagerAppPool and click Properties.
  9. Click the Performance tab.
  10. Under Idle timeout, uncheck the checkbox next to 'Shutdown worker processes after being idle for (time in minutes)'. Click OK.
  11. On the left side of IIS Manager, expand Web Sites, expand Default Web Site,

    If using ArcGIS Server Manager, expand ArcGIS.

    If using ArcIMS Manager, expand ArcIMS
  12. Right-click Manager and click Properties.
  13. On the Virtual Directory tab, at the bottom, set the Application Pool to the one just created, ManagerAppPool and then click OK.

    Manager should now timeout as defined in the Web.Config file.
  14. For more information about working with Application Pools in IIS, consult Microsoft's Website and search for 'application pools'.