ERROR

Error getting status: No SERVER lines in license file License path: C:\PROGRA~1\ESRI\License\arcgis9x\ARCINFO9.lic FLEXlm error: -13,66

Last Published: April 25, 2020

Error Message

The following error message is displayed in the License Manager Tools status enquiry:

"[Detecting lmgrd processes...]
Error getting status: No SERVER lines in license file
License path: C:\PROGRA~1\ESRI\License\arcgis9x\ARCINFO9.lic
FLEXlm error: -13,66"

The license manager debug log file is mostly likely empty.

Cause

The license files are corrupted.

Solution or Workaround



  1. Request a new license file from http://service.esri.com.
  2. Start Windows Explorer and navigate to C:\Program Files\ESRI\License\arcgis9x.
  3. Select and delete all *9.lic files.
  4. Navigate to Start > Programs > ArcGIS > License Manager 9.x > Update License and follow the wizard, using the new license once it is received.

Article ID:000009070

Software:
  • ArcMap 9 x

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