English

Error: Invalid Pixel Bound Value(s)

Error Message

When exporting to PDF, AI, EMF, JPEG, TIFF, PNG and other file formats from ArcMap, the following error message is returned:

Error:
Invalid Pixel Bound Value(s)

Cause

The default printer installed on the computer is not providing ArcMap with correct information.
ArcMap uses information for the default printer on the computer to set the resolution of the display in ArcMap, which also effects the resolution of export files. The previous default printer on the computer either has invalid or non-understandable resolution information so that ArcMap is unable to properly export the map.
This error has also been returned when the Clip Output to Graphics Extent option is checked in the Export Map dialog.

Solution or Workaround

  1. In Layout View, click File > Export.
  2. Uncheck the option to Clip Output to Graphics Extent.
  3. Export the map.

If this does not solve the issue, use one of the following options:

Note:
It is highly recommended to use ArcGIS Pro for printing and exporting, especially when experiencing issues caused by the limitations of the ArcMap display engine. More specifically, ArcGIS Pro is not restricted by the graphical device interface (GDI) limitations that some users experience in ArcMap. For example, transparency is natively supported in ArcGIS Pro, preventing the rasterization of layers. Additionally, ArcGIS Pro supports transparency in layout elements.

Related Information

Last Published: 11/4/2020

Article ID: 000008983

Software: ArcGIS for Desktop Advanced 10.3, 10.2.2, 10.2.1, 10.2, 10.1 ArcGIS for Desktop Basic 10.3, 10.2.2, 10.2.1, 10.2, 10.1 ArcGIS for Desktop Standard 10.3, 10.2.2, 10.2.1, 10.2, 10.1 ArcGIS-ArcEditor 9.3.1, 9.3, 9.2, 9.1, 9.0, 10 ArcGIS-ArcInfo 9.3.1, 9.3, 9.2, 9.1, 9.0, 10 ArcGIS-ArcView 9.3.1, 9.3, 9.2, 9.1, 9.0, 10 ArcMap 10.8.1, 10.8, 10.7.1, 10.7, 10.6.1, 10.6, 10.5.1, 10.5, 10.4.1, 10.4, 10.3.1, 10.3, 10.2.2, 10.2.1, 10.2, 10.1, 10