Problem: ArcMap only prints to default printers when using Citrix Presentation 4.0
ArcMap only prints to default printers when using Citrix Presentation 4.0.
This is a known issue.
ArcMap enumerates through all installed printers during software initialization. Printers that are not available during initialization are not recognized by ArcMap and ArcMap cannot print to them.
Solution or Workaround
Reduce the number of printers in the Citrix network.
- ArcMap by way of Citrix causes print jobs to get sent to a different printer
- Is there more information available about ArcGIS Desktop printing on Windows Terminal Servers or Citrix?