Bug: Exporting to PDF hangs at 50% or 51%


Exporting to PDF hangs at 50% or 51%.


There are two known causes for this problem:

· There is a known defect related to scale bars and scale text.

· The Normal.mxt is corrupted.


Select one of the two options below:

  • There is a known defect when exporting maps to PDF that contain some scale bars or scale text:

    Convert the scale bars and/or scale text to graphics.
  • The Normal.mxt is corrupted. Delete or rename Normal.mxt with the following steps:

    1. In Windows Explorer, navigate to C:\Documents and Settings\<your_login_folder>\Application Data\ESRI\ArcMap\Templates.

    2. Delete or rename Normal.mxt.

    3. Start ArcMap. Normal.mxt is automatically recreated from defaults.

    4. Open the MXD and export to PDF again.