BUG

Launching any Geoprocessing tool will crash the application if Internet Explorer 7.2 Beta SP2 or SP3 is installed

Last Published: April 25, 2020

Description

Launching any Geoprocessing tool crashes ArcMap or ArcCatalog if Internet Explorer 7.2 Beta 2 or 3 is installed. The following DLLs are reported in the error:

* mfc71u.dll

* mfc42u.dll.

Note:
The context sensitive import/export functionality that launches the Geoprocessing tools also result in the application crashing as well.

Cause

Internet Explorer 7.2 Beta 2 or 3 is installed on the machine.

Workaround

Install the 'ArcGIS 9.1 Desktop Patch for Internet Explorer 7 Beta 2 Users', which resolves issues when either Internet Explorer 7 Beta 2 or 3 is installed. Obtain the patch from the link in the Related Information section below.

Note:
ESRI will not be completing the certification of Internet Explorer 7 with ArcGIS 9.1 until the final version of Internet Explorer 7 is released.

Article ID:000008579

Software:
  • ArcMap 9 x

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