Problem: Installation of ArcGIS Desktop 'freezes' or 'hangs' on rastersde8x.dll


When installing ArcGIS, the installation may 'freeze' or 'hang' while registering the file rastersde8x.dll.


There are conflicting entries present in the registry.

Solution or Workaround

After removing any ArcGIS products, and before attempting to install ArcGIS, remove the conflicting Raster entries in the registry.

  1. Open regedit by way of Start > Run; type 'regedit'.
  2. Browse to HKEY_LOCAL_MACHINE\Software\ESRI\
  3. Delete the \Raster hive. This removes the conflicting registry entries.
  4. Reinstall ArcGIS normally. The problem should no longer occur.