Error: The Connect or Disconnect command could not be completed

Error Message

When using the Connect or Disconnect commands, the following error message is raised:

"The Connect command could not be completed"
"The Disconnect command could not be completed"

The error message maybe appended with the following:

"A requested feature object could not be located"
"The operation was attempted on an empty geometry"


The network feature or a coincident network feature does not have an element ID (EID).

Solution or Workaround

Use the Rebuild Connectivity tool, the third button from the left on the Network Editing toolbar, to rebuild the connectivity of the network feature and its coincident network features. The Rebuild Connectivity tool will rebuild the connectivity of any network feature contained within or intersecting the defined area. With the Rebuild Connectivity tool, define an area that includes the feature causing the error.