BUG

Data Not Found error when viewing a Java Viewer on a machine with J2RE 1.4.0

Last Published: April 25, 2020

Description

Attempting to display a Java Viewer site, that is based on a Feature Service with 2 or more shapefiles the following error occurs:

"Data cannot be found."

The display of layers changes intermittently and it appears there is a problem with data access.

There are no problems using the same map configuration file (.axl) with an Image Service, or the same data in an .mxd based ArcMap Service. These services display as expected in a Java Viewer.

Cause

J2RE 1.4.0 does not display all data on some computers.

Workaround

Open this website on a computer with J2RE 1.3.1. The data should display correctly.

    Article ID:000006615

    Software:
    • Legacy Products

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