Error: Cannot open help file

Error Message

The following error message occurs when trying to access the PC Arc/Info
3.5.2 help glossary:

When accessing from the icon:

"Cannot open help file."

When accessing from the pcarcwin.hlp file located in the ARCEXE\CMD\HELP directory:

"Cannot find the bubble.hlp file. Do you want to try to find this file yourself?"


"Cannot find the bubble.hlp file. Check to see that the file exists on your drive. If it doesn't you need to reinstall it."


The glossary component of the help file was not compiled for this version.

Solution or Workaround

There is no fix for the 3.5.2 version of PC Arc/Info. All other portions of
the help files are functioning and the relevant help information can be
accessed through Command Reference and Search options of help.

One of the messages references "reinstall". Please do not reinstall PC Arc/Info 3.5.2 as this will have no affect on problem.