Problem: Installing ArcPad on CE device starts up My Computer browser


When installing ArcPad 6.0 to your CE device, My Computer is brought up instead of the Microsoft ActiveSync install program.


The proper link to the Microsoft ActiveSync installer is missing from the short cut.

Solution or Workaround

  1. Log onto Desktop with Administrator privileges.
  2. Remove ArcPad using Start > Settings > Control Panel > Add/Remove programs.
  3. Delete the C:\WINNT\Profiles\All Users\Start Menu\Programs\ArcGIS\ArcPad folder.
  4. Reinstall ArcPad.

Last Published: 5/5/2016

Article ID: 000005397