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ArcMap documents that reference ArcSDE data cannot be served.
The following are some possible causes:
1. ArcSDE requires a username and password when connecting to the database. If this information is not saved with the map, ArcIMS will not be able to serve the map.
When creating a service, the ArcIMS administrator does not have the capability to prompt for the ArcSDE login information.
2. The Save Version checkbox of the database connection properties is unchecked.
3. The ArcSDE instance name, or service name, is being used in the connection to ArcSDE. If the instance name has not been entered in the server machine's services file, the connection to the ArcSDE database will not be made.
If the ArcSDE user information is not saved with the map, a prompt appears for a username and password when opening the document in ArcMap. This messagebox prompt keeps the map from being served. This is also the case if the Save Version checkbox is unchecked in the connection properties. In this case a dialog box appears every time a map that is opened requests that a version be chosen.
If the username and password are saved with the map, and the Save Version checkbox is checked, the prompt for this information does not occur when opening the map document and the map should be able to be served.
A. Open ArcCatalog. Right-click on the database connection used by the ArcMap document and select Connection Properties. If there is no database connection, create a new one.
B. In the Spatial Database Connection dialog box that opens, provide the correct ArcSDE user information and check the Save Name/Password check box.
C. Create a new map document to use data from this database connection or modify the data source of an existing map document to use data from this new database connection.
D. Save the map document and serve.