Problem: Web browser hangs when accessing a Java Viewer that is referencing authenticated MapServices
When trying to access an ArcIMS Java Custom Viewer or Java Standard Viewer that references MapServices authenticated by the Servlet Connector's file-based authentication method, the web browser hangs.
The Java Viewer applet is running on top of Java Runtime Environment (JRE) version 1.3.1 or 1.3.1_02.
Solution or Workaround
Uninstall the existing version of JRE on the client machine that is causing the problem (1.3.1 or 1.3.1_02) and install JRE 1.3.0_02 from the Sun website.