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Note: This article pertains to retired ArcGIS versions 8,x and 9.x only. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.
During the installation of ArcGIS Desktop, this error message may occur:
"Error 1311: Source file not found: <drive>:\ArcGIS\ArcGIS1.cab"
This error was also reported to occasionally occur with retired products ArcIMS 4.0 and 4.0.1.
This is a known issue with the Windows Installer software, occuring when it extracts files from the .cab files located on a CD-ROM.
The options below can provide a solution to the error. The first option is the more highly recommended solution, the second option, less so, and so on.
Last Published: 6/28/2020
Article ID: 000004680
Software: Legacy Products