Problem: Show Map Tips option is disabled for a shapefile
When trying to set map tips for a shapefile, the Show Map Tips option is disabled in the Layer Properties dialog box.
The shapefile does not have a spatial index.
Solution or Workaround
Build a spatial index for the shapefile.
- Start ArcCatalog.
- Navigate to the location of the shapefile.
- Right-click the shapefile and select Properties.
- Click the Index tab.
- Click the Add button in the Spatial Index section.
If the Add button is disabled, the shapefile may be locked by ArcMap. Save the map document and close ArcMap; then, try the above steps.