Problem: When using the Change Layout tool to select a template, an empty frame appears in the map document
Note: The content in this article pertains to ArcGIS versions 8.x and 9.x only. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.
While using the Change Layout tool on an existing Map document, and select a template, an empty frame appears in the new layout.
The empty frame is there because there may have been a Word document inserted as an object in the template at that location.
Solution or Workaround
Delete the empty frame and reinsert the Word document.