PROBLEM

Harbor Backup fails after ArcGIS is installed

Last Published: April 25, 2020

Description

ArcGIS may cause Harbor Backup 5.2 automated backups to fail. Harbor backup may produce an error message stating hbrnt.exe has failed.

Cause

The ArcGIS installation expands the registry; Harbor Backup 5.2 will not accept the expanded registry.

Solution or Workaround



Contact the Harbor Backup vendor, Tantia Technologies for updated Harbor Backup files.

Run the backup manually excluding the registry.

Note:
The automatic backup does not have an option to skip the registry.

Article ID:000003014

Software:
  • ArcMap 8 x

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