Error: Create server object getting error

Error Message

This error occurs when loading the start.asp for the default Active Server Pages generated by RouteMAP IMS Author:

"Create server object getting error"


This error can occur for one of these reasons:

  • RMIMSAPI.DLL is not registered on the production server.
  • Microsoft Java Virtual Machine is either not installed or may possibly be corrupt.

Solution or Workaround

The instructions below include making changes to essential parts of your operating system. It is recommended that you backup your operating system and files, including the registry, before proceeding. Consult with a qualified computer systems professional, if necessary.

Esri cannot guarantee results from incorrect modifications while following these instructions; therefore, use caution and proceed at your own risk.
  • Make sure the RMIMSAPI.dll file has been registered on the Production Server. Use the regsrvr32 Windows executable to register the Dynamic Link Library file.
  • If RMIMSAPI.DLL is registered on the Production Server, and the error continues, make sure the Microsoft Java Virtual Machine is installed by typing 'jview' at a DOS prompt.

The Java Virtual Machine must be installed during WebGate installation. If not, it can be installed by running the VM Installer in the RouteMAP IMS WebGate installation, or by downloading a newer version from Microsoft (see link below).

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