PROBLEM

Some tools in ArcMap are disabled when setting data frame to use a fixed scale or extent

Last Published: April 25, 2020

Description

The pan and/or zoom tools have become disabled in the Tools bar.

Cause

If the data frame is set to fixed scale, the zoom tools become disabled as their use would change the scale of the data frame. The pan tool, however, remains enabled. If the data frame is set to fixed extent, both the zoom tools and pan tool are disabled. This is by design.

Solution or Workaround



To regain use of the pan and zoom tools, set the extent of the data frame to automatic.
[O-Image] Setting the data frame

Article ID:000002789

Software:
  • ArcMap

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