ERROR

Unable to load usage file. Unable to load Arc

Last Published: April 26, 2020

Error Message

When starting Arcinfo, the following error is returned:

"Unable to load usage file. Unable to load Arc"

Cause

The path to the ARCHOME variable is set incorrectly or the TEMP and TMP variables have spaces in the path.

Solution or Workaround

  • Correct the path to ARCHOME. For UNIX, modify the .cshrc file for the user login.
  • Change the TEMP and TMP variables paths to a location that does not have spaces.
    For Windows, modify the system variables. See: How To: Edit an environment variable

Article ID:000002574

Software:
  • ArcMap

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options

Discover more on this topic