Error: Error 1303 or Error 1310

Error Message

These error messages occur during installation:

Error 1303: The installer has insufficient privileges to access this directory: <Directory>. The installation cannot continue. Log on as administrator or contact your system administrator.

Error 1310: Error writing to file <directory>. Verify that you have access to that directory.

Where <directory> is the name of the directory with insufficient privileges.


The System or Everyone administrative groups don't have Full Control over the directory.

Solution or Workaround

Make sure the directory in question has full control permissions for either the Everyone or the System group. Also, check the permissions for the parent folders, as their permissions may also cause this problem.

For a network installation of ArcInfo Workstation, the system drive (if shared) must have full control permissions set to Everyone during the installation.