ERROR
Note: The content in this article pertains to ArcGIS versions 8.x. Later versions of ArcGIS may contain different functionality, as well as different names and locations for menus, commands and geoprocessing tools.
When saving a map template (*.mxt), the following error is returned:
Error: Unable to save. Check to make sure you have write access to the specified file and that there is enough space on the storage device to hold your document. An unknown error occurred while accessing ***.mxt
In addition to the possible causes listed in the error message, it is not possible to make changes to a document based on a template (other than normal.mxt) and save the document as a new template.
Create a new template based on an existing template.
Get help from ArcGIS experts
Download the Esri Support App