Problem: Text labels in ArcMap's PDF export files are covered with horizontal gray streaks
The text labels in ArcMap's PDF export files are replaced with thick gray lines when viewed in Adobe Acrobat. These lines may or may not extend all the way to right-hand side of the document.
There are two possible causes, depending on whether or not the gray lines extend all the way to the right-hand side of the document. Adobe Acrobat automatically replaces text with gray lines when the text characters are below a certain size. This feature can be turned off, or you can change the size at which text changes to gray lines. If the lines extend all the way to the right this may be the result of having a non-postscript printer defined as your default printer.
Solution or Workaround
If the gray lines extend all the way from the beginning of the labels to the right margin of the document follow steps 1 and 2. If the gray lines do not extend to the right margin then skip to step 3.
- Make the default printer a PostScript printer. See the link in the Related Information section below.
This fixes another printing and exporting problem in which the first character of text labels are printed or sent to the export file.
- If there isn't a PostScript printer on the network, add a test PostScript printer. See the link in the Related Information section below.
- Change or disable the option that controls the pixel size where the text is replaced with gray lines.
- Start Adobe Acrobat.
- Select File > Preferences > General.
- Uncheck the checkbox for Use Greek text for text below <x> pixels.
Last Published: 9/22/2020
Article ID: 000002054