ERROR

INFO directory cannot be accessed or USERNAME NOT FOUND

Last Published: April 25, 2020

Solution or Workaround

Summary

INFO returns one of these two message:

Code:
Arc: INFO
ENTER USER NAME >ARC
INFO directory cannot be accessed.


Code:
LU 1 ARCDR9 (DBMAIN)
USERNAME NOT FOUND

Cause

Either the current workspace is not an ArcInfo workspace, or you do not have access to the existing INFO subdirectory and its arc.dir or arcdr9 file.

Solution

An ArcInfo workspace must contain a subdirectory named INFO, whose user must be named ARC. The INFO subdirectory must contain a file named either arc.dir or arcdr9. You must have read access to the INFO subdirectory and its files.

Option 1:
Navigate to an ArcInfo workspace before starting Arc, or once within Arc, use the WORKSPACE command to change to an ArcInfo workspace.

Option 2:
If an ArcInfo workspace does not exist on your system, or you need a new ArcInfo workspace, you can use the CREATEWORKSPACE command to create a workspace and then use the WORKSPACE command to make it your current workspace. For example:

Code:
Unix>> pwd
/home/yours
Unix>> arc
Arc: createworkspace stateproj
Arc: workspace stateproj
Arc: workspace
/home/yours/stateproj
Arc: info
ENTER USER NAME >ARC
ENTER COMMAD >


Note:
You can use the CREATEWORKSPACE command to also create an INFO subdirectory in an existing workspace.

Article ID:000001397

Software:
  • Legacy Products

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