Esri Support App

Find answers and get expert help for your Esri software

The Esri Support mobile app is currently in open beta testing. Please join us in beta testing the Esri Support app—you’ll get early access to the app and your feedback will influence the trajectory of the mobile support experience.

Upgrade Your Support Experience

Get direct access to Esri's self-help resources, assisted-support services, and case management.

Find answers to your questions and solutions to technical issues. Navigate to product support pages and important featured content. Explore the GIS Dictionary,, and other support resources.
Get Support
Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online. Learn more about how to get support and the benefits of Premium Support.
My Cases
Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal.