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ArcGIS Server 11.0 Site Creation and Upgrade Patch

Summary

This patch addresses an issue encountered when creating a new site or upgrading to ArcGIS Server 11.0 in some virtualized environments.

Description

Esri® announces the ArcGIS Server 11.0 Site Creation and Upgrade Patch. In certain virtualized environments, creating a new site at 11.0 or upgrading an existing site to version 11.0, fails. When creating a new site, a generic ‘Connection Reset’ message is displayed in the Server Manager user interface. When upgrading an existing site, a generic ‘ArcGIS Server upgrade step 2 of 2 : Failed. Refresh auto-deployed services during upgrade’ message is displayed in the Server Manager user interface. For these specific errors, the Windows Event Viewer indicates that the Faulting Application Name is ArcSOC.exe and the Faulting Module Name is gdal_e.dll. This patch deals specifically with the issue listed below under Issues Addressed with this patch.

After installing or upgrading to ArcGIS Server 11.0, you must apply this patch before proceeding with the Create Site or Continue Server Upgrade process.


Issues Addressed with this patch


  • BUG-000152288 - Creating a new site or upgrading to ArcGIS Server 11.0 may fail in some virtualized environments.

Installing this patch on Windows


Installation Steps:


The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

If you are installing this patch on ArcGIS 10.9.1, the ArcGIS Server 10.9.1 Setup Program Patch is a mandatory prerequisite for installing this patch on Windows. Please download and install the ArcGIS Server 10.9.1 Setup Program Patch before attempting to install this patch.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

  2. ArcGIS Enterprise  
       
    ArcGIS Server 11.0 ArcGIS-110-S-SCU-Patch.msp
         Checksum
         (SHA256)
    1D9F1C6429D7C6BCF0797AE075C47759AE19BD7CFC5CF3DDF4AEBEDB90A3B75B
       

  3. Make sure you have write access to your ArcGIS installation location.

  4. Double-click ArcGIS-110-S-SCU-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:


    msiexec.exe /p [location of Patch]\ArcGIS-110-S-SCU-Patch.msp


Installing this patch on Linux


Installation Steps:


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


    ArcGIS Enterprise  
       
    ArcGIS Server 11.0 ArcGIS-110-S-SCU-Patch-linux.tar
         Checksum
         (SHA256)
    F986692C8A0D569B555A299E765690A9472D1CE3379BDB969B823929E74E618A
       

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.

  3. Extract the specified tar file by typing:


    % tar -xvf ArcGIS-110-S-SCU-Patch-linux.tar

  4. Start the installation by typing:


    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.


Upgrade a geodatabase

When a hotfix or patch for ArcGIS has been applied, it may also be necessary to upgrade your geodatabase. See the Upgrade the Geodatabase section on the Geodatabase management page for your individual DBMS platform for more information.


Uninstalling this patch on Windows


    To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux


    To remove this patch on versions 10.7 and higher, navigate to the <Product Installation Directory>/.Setup/qfe directory and run the following script as the ArcGIS Install owner:


    ./removepatch.sh

    The removepatch.sh script allows you to uninstall previously installed patches or hot fixes. Use the -s status flag to get the list of installed patches or hot fixes ordered by date. Use the -q flag to remove patches or hot fixes in reverse chronological order by date they were installed. Type removepatch -h for usage help.

    Restart your ArcGIS services

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.