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Patches and updates

Portal for ArcGIS Log4j Patch

Published: February 3, 2022

Summary

This security patch addresses multiple security vulnerabilities found in log4j distributed with Portal for ArcGIS. Esri recommends that all customers using Portal for ArcGIS 10.9.1 apply this patch.

Description

Important Note April 20, 2022: New patches have been released, please see the list directly below to understand what was addressed in these new patches. These new patches, which are shown with a “B” in the name after they are installed, will install over the top of the original patches if you have already installed the originals.

Esri® announces the Portal for ArcGIS Log4j Patch. Esri recommends that all customers using Portal for ArcGIS 10.9.1 apply this patch. This patch deals specifically with the issue listed below under Issues Addressed with this patch.

 

Issues Addressed with this patch

The re-release of this patch on April 20, 2022 addresses:
  • BUG-000148416 - Portal for ArcGIS service fails to restart after the Portal for ArcGIS Log4j patch installation in an Azure High Availability (HA) environment.

 

Installing this patch on Windows

Installation Steps:

This patch should be installed on all Portal for ArcGIS installations related to the Portal for ArcGIS site.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

    ArcGIS Enterprise 10.9.1  
       
        Portal for ArcGIS ArcGIS-1091-PFA-Log4j-PatchB.msp
         Checksum
         (SHA256)
    0313E4F34DE291E1A3A75C921EB59D31DC8F4ABCCCEB33B39DF6C26744039666
       

  2. Make sure you have write access to your ArcGIS installation location.
  3. Double-click ArcGIS-1091-PFA-Log4j-PatchB.msp to start the setup process.


msiexec.exe /p [location of Patch]\ArcGIS-1091-PFA-Log4j-PatchB.msp

 

Installing this patch on Linux

Installation Steps:

Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


    ArcGIS Enterprise 10.9.1  
       
    Portal for ArcGIS ArcGIS-1091-PFA-Log4j-PatchB-linux.tar
         Checksum
         (SHA256)
    1947A1123B18D70AB239A5AB4210502C41690A63FB0E048F6D8596BCD6B3B3F5
       

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.
  3. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-1091-PFA-Log4j-PatchB-linux.tar

  4. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

 

Uninstalling this patch on Windows

  • To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux

  • To remove this patch on versions 10.7 and higher, navigate to the <Product Installation Directory>/.Setup/qfe directory and run the following script as the ArcGIS Install owner:


    ./removepatch.sh

    The removepatch.sh script allows you to uninstall previously installed patches or hot fixes. Use the -s status flag to get the list of installed patches or hot fixes ordered by date. Use the -q flag to remove patches or hot fixes in reverse chronological order by date they were installed. Type removepatch -h for usage help.

  • Restart your ArcGIS services

Patch Updates

Check the Esri Support Downloads page periodically for the availability of additional patches. New information about this patch will be posted here.

April 20, 2022: New patches have been released, please see the issues addressed list to understand what was addressed in these new patches. These new patches, which are shown with a “B” in the name after they are installed, will install over the top of the original patches if you have already installed the originals.

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.



Download ID:7970

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