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ArcGIS Insights 2020.3 Update Patch

Summary

If you are using ArcGIS Insights in ArcGIS Enterprise where ArcGIS Server and Portal for ArcGIS are both using web-tier authentication, this patch resolves an issue with editing workbooks. This patch also resolves an issue where the y-axis could not be synchronized in combo charts created from different datasets, and an issue that prevented users from scheduling updates to shared pages in an ArcGIS Enterprise setup where ArcGIS Server, Portal for ArcGIS and Web Adaptor are on different domains.

Description

Esri® announces the ArcGIS Insights 2020.3 Update Patch. This patch resolves an issue with creating workbooks in ArcGIS Insights deployed in a distributed ArcGIS Enterprise setup where ArcGIS Server and Portal for ArcGIS are installed on different machines and are both using web-tier authentication, such as PKI (Public Key Infrastructure). Without this patch, editing workbooks in Insights will fail.

This patch is also required for ArcGIS Insights users wanting to synchronize the y-axis in combo charts created from different datasets in Insights in ArcGIS Enterprise. Without this patch, the synchronize axis option is not available in combo charts created from different datasets.

This patch is also required for ArcGIS Insights users wanting to schedule updates to shared pages in an ArcGIS Enterprise setup where ArcGIS Server, Portal for ArcGIS, and Web Adaptor are on different domains. Without this patch, scheduled updates will fail.

This patch is also required for ArcGIS Insights users wanting to apply cross-filters on a card after calculating k-means on the dataset. Without this patch, cross-filters will not be applied.

This patch must be applied to each Portal for ArcGIS machine, each ArcGIS Server machine, and each ArcGIS Insights desktop machine with ArcGIS Insights installed. This patch deals specifically with the issues listed below under Issues Addressed with this patch.


Issues Addressed with this patch


  • BUG-000134412 - ArcGIS Enterprise 10.8.1 with insights 2020.2 and 2020.3 fails to edit workbooks with third-party web access management providers.
  • BUG-000134124 - In ArcGIS Insight 2020.2 the synchronize y-axis option is not available when using 2 different datasets
  • BUG-000134618 - ArcGIS Insights scheduler fails to function when the admin URL for a federated server is on a different domain than the Portal’s WebContextURL
  • BUG-000134456 - ArcGIS Insights returns less records in the output than Map Viewer in ArcGIS Online when running the Find Nearest tool and using the same workflow
  • BUG-000135284 - In ArcGIS Insights cross-filters are not applied anymore on the card after calculating k-means on the dataset.

Installing ArcGIS Insights in ArcGIS Enterprise on Windows


Installation Steps:

ArcGIS Insights 2020.3 in ArcGIS Enterprise for Windows must be installed before installing this patch.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS Insights installation location.

  2. ArcGIS Insights 2020.3   Checksum (Md5)
         
        ArcGIS Insights in ArcGIS Enterprise (Windows) ArcGIS-20203-AI-U-Patch.msp 62D4DA775158AEB3AE0C9CE8B49C3910
         

  3. Make sure you have write access to your ArcGIS Insights installation location.

  4. Double-click ArcGIS-20203-AI-U-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-20203-AI-U-Patch.msp


Installing ArcGIS Insights in ArcGIS Enterprise on Linux


Installation Steps:


Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder. ArcGIS Insights 2020.3 in ArcGIS Enterprise must be installed before installing this patch.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. Esri recommends that you install the patch for each product that is on your system.

Important Note: This Linux patch has two installs which, depending on your installation, may both be required for the patch updates.

If your ArcGIS Insights installation uses only ArcGIS Server then you need only install the one Linux setup designated for ArcGIS Server. This setup is ArcGIS-20203-AI-S-U-Patch-linux.tar

For those who use ArcGIS Insights with Portal for ArcGIS, then only one Linux install is required. Please download and use the setup designated for Portal named ArcGIS-20203-AI-PFA-U-Patch-linux.tar

If you have both Portal for ArcGIS and ArcGIS Server along with ArcGIS Insights then you will need download and install both of the Linux setups. The Portal for ArcGIS setup is named ArcGIS-20203-AI-PFA-U-Patch-linux.tar and the ArcGIS Server patch is ArcGIS-20203-AI-S-U-Patch-linux.tar.

  1. Download the appropriate file to a location other than your ArcGIS Insights installation location.

    ArcGIS Insights 2020.3   Checksum (Md5)
         
        ArcGIS Insights in ArcGIS Enterprise (Linux)
         for ArcGIS Server
    ArcGIS-20203-AI-S-U-Patch-linux.tar 4D9671DD030C11A27D98A030E3DE9890
         
        ArcGIS Insights in ArcGIS Enterprise (Linux)
        Portal for ArcGIS
    ArcGIS-20203-AI-PFA-U-Patch-linux.tar D53E34F85A22A92B901A002A1D8B3759
         

  2. Make sure you have write access to your ArcGIS Insights installation location, and that no one is using ArcGIS.

  3. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-20203-AI-<Product>-U-Patch-linux.tar

  4. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Installing ArcGIS Insights desktop on Windows


  1. Download the appropriate file to a location other than your ArcGIS Insights desktop installation location.

    ArcGIS Insights 2020.3   Checksum (Md5)
        ArcGIS Insights desktop (Windows) ArcGIS-20203-AIDT-U-Patch.msp 474DED84CA3B0C0BCC2C46F0F780DEAB
         

  2. Make sure you have write access to your ArcGIS Insights desktop installation location.

  3. Double-click ArcGIS-20203-AIDT-U-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-20203-AIDT-U-Patch.msp

Installing ArcGIS Insights desktop on Apple macOS


Installation Steps for Apple macOS:


  1. Download the appropriate file to your local machine.

    ArcGIS Insights 2020.3   Checksum (Md5)
         
        ArcGIS Insights desktop (macOS) ArcGIS-20203-AIDT-U-Patch-mac.dmg 309F0B5BDECEA3F9FAC17567C6F62C04
         

  2. Double click ArcGIS-20203-AIDT-U-Patch-mac.dmg file to extract the setup files.

  3. Double click the .pkg file to launch the setup. The install wizard will open. Follow the instructions in the wizard.


Uninstalling this patch on Windows


To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

Uninstalling this patch on Linux


To remove this patch, navigate to the <Product Installation Directory>/.Setup/qfe folder and run the following script as the ArcGIS Install owner:


./removepatch.sh

The removepatch.sh script allows you to uninstall previously installed patches or hot fixes. Use the -s status flag to get the list of installed patches or hot fixes ordered by date. Use the -q flag to remove patches or hot fixes in reverse chronological order by date they were installed. Type removepatch -h for usage help.

Uninstalling this patch on Apple macOS


Note: Uninstalling the Apple macOS version of this patch will uninstall the entire ArcGIS Insights desktop product.

  1. Open the Finder window and click Applications.

  2. Locate the program to be removed.

  3. Drag the program to the Trash.

  4. Empty the Trash to permanently remove the application.

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.