Patches and updates

ArcGIS Insights 2020.2 Update Patch

Published: October 22, 2020

Summary

If you are using ArcGIS Insights in an ArcGIS Enterprise setup where ArcGIS Server and Portal for ArcGIS are both using web-tier authentication, this patch resolves an issue with editing workbooks. This patch also resolves an issue where users creating a combo chart from different datasets could not synchronize the y-axis.

Description

Esri® announces the ArcGIS Insights 2020.2 Update Patch. This patch resolves an issue with creating workbooks in ArcGIS Insights deployed in a distributed ArcGIS Enterprise setup where ArcGIS Insights and Portal for ArcGIS are installed on different machines and are both using web-tier authentication, such as PKI (Public Key Infrastructure). Without this patch editing workbooks in Insights will fail.

This patch is also required for ArcGIS Insights users wanting to synchronize the y-axis in combo charts created from different datasets in Insights in ArcGIS Enterprise. Without this patch the synchronize axis option is not available in combo charts created from different datasets.

This patch must be applied to each Portal for ArcGIS machine. This patch deals specifically with the issues listed below under Issues Addressed with this patch.

 

Issues Addressed with this patch

 

  • BUG-000134412 - Arcgis Enterprise 10.8.1 with insights 2020.2 and 2020.3 fails to edit workbooks with 3rd party Web Access Management Providers.
  • BUG-000134124 - In ArcGIS Insight 2020.2, the synchronize y-axis option is not available when using 2 different datasets.

 

Installing this patch on Windows

 

Installation Steps:

 

ArcGIS Insights Enterprise 2020.2 must be installed before installing this patch.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.

    ArcGIS Insights 2020.2   Checksum (Md5)
         
        ArcGIS Insights in ArcGIS Enterprise (Windows) ArcGIS-20202-AI-U-Patch.msp B2F28562D39B6AB0F578FB59689EE767
         

  2. Make sure you have write access to your ArcGIS installation location.
  3. Double-click ArcGIS-20202-AI-U-Patch.msp to start the setup process.

    NOTE: If double clicking on the MSP file does not start the setup installation, you can start the setup installation manually by using the following command:

    msiexec.exe /p [location of Patch]\ArcGIS-20202-AI-U-Patch.msp

 

Installing this patch on Linux

 

Installation Steps:

 

Complete the following install steps as the ArcGIS Install owner. The Install owner is the owner of the arcgis folder. ArcGIS Insights Enterprise 2020.2 must be installed before installing this patch.

The ArcGIS product listed in the table must be installed on your system before you can install a patch. Each patch setup is specific to the ArcGIS product in the list. To determine which products are installed on your system, please see the How to identify which ArcGIS products are installed section. Esri recommends that you install the patch for each product that is on your system.

  1. Download the appropriate file to a location other than your ArcGIS installation location.


    ArcGIS Insights 2020.2   Checksum (Md5)
         
        ArcGIS Insights in ArcGIS Enterprise (Linux) ArcGIS-20202-AI-U-Patch-linux.tar E2E0A735A2D7A641CF3A71010AB43D30
         

  2. Make sure you have write access to your ArcGIS installation location, and that no one is using ArcGIS.
  3. Extract the specified tar file by typing:

    % tar -xvf ArcGIS-20202-AI-U-Patch-linux.tar
     
  4. Start the installation by typing:

    % ./applypatch

    This will start the dialog for the menu-driven installation procedure. Default selections are noted in parentheses ( ). To quit the installation procedure, type 'q' at any time.

Uninstalling this patch on Windows

 

To uninstall this patch on Windows, open the Windows Control Panel and navigate to installed programs. Make sure that "View installed updates" (upper left side of the Programs and Features dialog) is active. Select the patch name from the programs list and click Uninstall to remove the patch.

 

Uninstalling this patch on Linux

 

Uninstalling on Linux is only available on version 10.5.1 or higher. These instructions are specific to 10.7 and higher. To remove this patch, navigate to the <Product Installation Directory>/.Setup/qfe folder and run the following script as the ArcGIS Install owner:


./removepatch.sh

The removepatch.sh script allows you to uninstall previously installed patches or hot fixes. Use the -s status flag to get the list of installed patches or hot fixes ordered by date. Use the -q flag to remove patches or hot fixes in reverse chronological order by date they were installed. Type removepatch -h for usage help.

 

Patch Updates

Check the Patches and Service Packs page periodically for the availability of additional patches. New information about this patch will be posted here.

 

How to identify which ArcGIS products are installed

To determine which ArcGIS products are installed, choose the appropriate version of the PatchFinder utility for your environment and run it from your local machine. PatchFinder will list all products, hot fixes, and patches installed on your local machine.

Getting Help

Domestic sites, please contact Esri Technical Support at 1-888-377-4575, if you have any difficulty installing this patch. International sites, please contact your local Esri software distributor.


Download ID:7841

Get help from ArcGIS experts

Contact technical support

Download the Esri Support App

Go to download options